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VERSION:2.0
PRODID:-//ChamberMaster//Event Calendar 2.0//EN
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BEGIN:VEVENT
DTSTART:20181116T170000Z
DTEND:20181116T200000Z
X-MICROSOFT-CDO-ALLDAYEVENT:FALSE
SUMMARY:Building Customer Relationships 2.0
DESCRIPTION:The primary focus of Building Customer Relationships 2.0 is on working with Challenging Customers. Session 1.0 participants will share the results of their skill practice as a way to process and learn more about working with both internal and external customers. Session 2.0 includes skill development and conversations about managing emotional response\, the influence of nonverbal behavior\, and helping customers identify their own solutions. Learning activities include self-reflection\, working in pairs and small groups\, and identifying structures and techniques they can share with their team.
X-ALT-DESC;FMTTYPE=text/html:The primary focus of Building Customer Relationships 2.0 is on working with Challenging Customers. Session 1.0 participants will share the results of their skill practice as a way to process and learn more about working with both internal and external customers. Session 2.0 includes skill development and conversations about managing emotional response\, the influence of nonverbal behavior\, and helping customers identify their own solutions. Learning activities include self-reflection\, working in pairs and small groups\, and identifying structures and techniques they can share with their team.
LOCATION:Freight Room at The Depot Springfield Area Chamber of Commerce 101 South A Street\, Springfield\, OR 97477
UID:e.1712.10689
SEQUENCE:3
DTSTAMP:20260406T170056Z
URL:https://business.springfield-chamber.org/events/details/building-customer-relationships-2-0-10689
END:VEVENT

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